Are tickets currently on sale for Ruido Fest 2021?
Yes. 3-Day GA and VIP passes are ON SALE NOW at Ruidofest.com and Etix.com. Buy your tickets before midnight on August 23, 2020 to qualify for entry into our BRAND NEW ZONA DE SUPER RUIDOSXS all weekend long!
What’s the lineup for Ruido Fest 2021?
We are moving Ruido Fest to August 20–22, 2021, and we’re happy to announce the return of Café Tacvba to the headlining stage. They’ll be delivering a closing performance Sunday night. Over the next year, we’ll be releasing many, many more bands and attractions for Ruido Fest 2021.
I already bought pre-sale tickets to Ruido Fest 2020 via Ruidofest.com or Eventbrite. Is my ticket good for next year?
Yes. Your 2020 ticket will automatically roll over to 2021. We hope you can join us next year—if so, you’ll get admission all weekend to the brand new ZONA DE SUPER RUIDOSXS! You don’t have to let us know or do anything else if you want to hang onto your ticket for Ruido Fest 2021. The pre-sale is still the best price possible, and you have until Midnight August 23, 2020 to make up your mind either way.
What’s the ZONA DE SUPER RUIDOSXS?
The ZONA DE SUPER RUIDOSXS will include a daily schedule of Ruido artist meet-and-greet, a dedicated stage-front viewing area, and a ton of free goodies only for SUPER RUIDOSXS—plus more surprises to come. We respect your loyalty and trust more than ever, so access to this area will only be available to those who purchase a GA or VIP ticket before midnight on August 23rd, 2020. (We won’t sell any SUPER RUIDOSXS tickets past then!). Check out our FAQ here.
*Please note: complimentary tickets do not qualify for admission to ZONA DE SUPER RUIDOSXS.
Is there an option to buy just a ticket to the ZONA DE SUPER RUIDOSXS?
No. Access to this exclusive area is for current ticket holders or those that purchase tickets by midnight on August 23, 2020. Access will NOT be sold at a later date for any reason.
I can’t go, but I’d like to give my ticket to a friend.
That’s very nice of you. We’re allowing ticket transfers for the next month, until midnight on August 23, 2020. Please visit Eventbrite.com and log in for instructions on how to complete the transfer via your Eventbrite account.
I need a refund for my 2020 ticket. What do I do?
We’re very sorry to hear that—but we understand that these are unique, challenging times.
To request a partial or full refund, please do so by emailing [email protected] with your purchase info no later than midnight on August 23, 2020. Please include your full name, ticket order #, and specify type (full or partial) of refund being requested. Please allow up to 30 days past the refund period for the refund to process back to the account you used for your purchase. (Most process in 5-7 days.)
Here’s the important details on refunds:
- Refunds are only available for Ruido Fest 2020 tickets i.e. tickets purchased from our pre-sale through Eventbrite.com.
- We can only refund the original ticket purchaser. If the card you used to buy your ticket(s) has since expired, your bank usually will re-route the refund to your current account. Please contact your bank or credit card company to verify.
- If you didn’t buy your ticket directly through Eventbrite.com, we can’t offer you a refund. Please contact the person/party you purchased your ticket through to inquire about refunds.
- We’re working as hard as we can to speed up the process of getting refunds out. That being said, this process will take some time and we appreciate your patience.
Once again: if you just want to hold onto your ticket, no further action is required. You don’t have to let us know, or do anything else—your 2020 ticket is automatically good for 2021. Please send any questions to [email protected].
What does a GA ticket include?
A 3-day General Admission ticket will grant entry once per day to the festival grounds August 20–22, 2021 where you can watch bands perform from all general admission areas of the park. This is also where we have food vendors, artisan booths and other fun things will be set up for your enjoyment. Sorry, but as a courtesy to the residents surrounding Union Park, re-entry will not be permitted for GA ticketholders (as in, once you’re in for the day, you can’t leave and come back during the same day).
Rain or shine event. All tickets are non-refundable, non-transferable. All event information, including lineup, is subject to change.
Can I re-enter the park throughout the day?
As a courtesy to Union Park community members, re-entry is not permitted for GA pass holders. A multi-day GA pass will allow you to enter the grounds once each day listed on the ticket. VIP ticket holders may re-enter once per day.
Can I upgrade my ticket after I’ve bought it?
Yes, you absolutely can! To upgrade your General Admission ticket to a VIP pass, please email [email protected]. We will provide you with instructions from there.
Are there single-day tickets? When are they available?
Single-day tickets will be available when we announce the daily lineups. Please stay tuned via our socials, and be the first to know about all announcements by signing up for our newsletter at Ruidofest.com.
I can’t find my ticket confirmation email! I need to change my address! Please help!
If you need help finding or updating your ticket information, please send an email with the following to [email protected]:
- Your full name.
- Address you used for the purchase.
- Last 4 digits of bank/credit card number.
For any other ticketing questions, please contact
[email protected] for assistance.